Community Conduct

1. Account integrity

1.1. Unless we agree otherwise in writing, each player may operate only one account.

1.2. Opening a second account for the purpose of covert scouting, transferring resources, evading an applied restriction, or gaining an unfair competitive advantage is considered operating multiple accounts and a violation of these rules.

1.3. Your account credentials belong exclusively to you and may not be shared with third parties. Even if you discover that your account was accessed without your permission, you remain responsible, as the account holder, for actions carried out with your authorization.

1.4. If you need a third party to manage your account temporarily, you must contact us in advance through the support system. Account handovers not reported to us fall outside the scope of this provision and do not relieve the account holder of responsibility.

2. Fair play on the map

2.1. In-game progress must be achieved through construction, troop training, scouting, trade, and honest combat. Unless we expressly permit it, the use of bots, scripts, macros, or any tool that makes decisions on a player's behalf is prohibited.

2.2. If you discover a bug or exploit, you are required to report it through the support system immediately, without using it to gain resources, troops, villages, or any other in-game advantage. Knowingly exploiting a known bug is considered cheating.

2.3. The buying, selling, or transfer of accounts, villages, or any in-game asset for real money or other value is not supported. All accounts involved in such a transaction may be restricted, regardless of their degree of participation.

3. Banners, the market, and playing together

Banners exist for lords to plan joint raids, defense, and diplomacy, and coordination of this kind is a normal part of the game.

Covert accounts operated to transfer resources to a main account, to breach the boundaries of an active truce, or to scout information the main account would not otherwise have access to constitute a multiple-account violation under section 1.

Market offers must reflect a genuine exchange of goods between lords. Using the market to exceed transaction limits or to disguise asset transfers between your own accounts is considered abuse.

4. How you communicate with other lords

Boasting, warnings, and harsh language about war and plunder are acceptable given the competitive nature of the game. Insults, threats, sexual harassment, hate speech, and sustained personal attacks are not, and constitute a violation of these rules.

This standard applies equally to all communication channels, including Lord's Office letters, banner chat, publicly visible village names, and public profile text.

Portraits and descriptions must meet appropriate and legible standards. Spam, scam attempts, disturbing content, and impersonation of our team or another player may be removed without prior notice.

You are solely responsible for the portrait, banner emblem, and any text you upload; ensuring that this content does not infringe the rights of third parties is your obligation. Content reported for infringing such rights may be removed without review; see Terms of Service section 4.4 for details.

5. Moderation and appeals

We reserve the right to warn, mute, restrict, or close accounts that violate these rules or the Terms of Service. Where possible, the reason and duration of any measure are shown on the login screen.

A moderation decision may not be disputed through the Lord's Office or in public chat channels. If you believe a decision was made in error, you may submit an appeal through the support system, including your lord name and a brief summary of the situation.

Severe or repeated violations may result in a permanent account closure. Creating a new account to evade an applied measure extends the duration of that measure.